Privacy Policy
This Privacy Policy describes how Chile Diario collects, uses, and shares your personal information when you visit or interact with our website at chilediario.info. We are committed to protecting your privacy and handling your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore and other applicable international standards.
What this policy covers
This document explains the types of personal data we process when you read our financial reporting, subscribe to our market updates, or reach our editorial team. It also sets out the safeguards we apply and the choices available to you under Singapore's PDPA and equivalent international frameworks.
Who we are
Chile Diario is a financial news and analysis platform based at Marina Bay Financial Centre in Singapore. We cover traditional fiat markets and cryptocurrency for a global investor audience. When we say "we," "us," or "our" in this policy, we refer to the entity responsible for your personal data as identified in the contact section.
Information we collect
We keep collection to what is genuinely needed to run a news platform — delivering articles, responding to readers, and understanding how the site performs.
Information you provide directly
When you sign up for our newsletter, contact us by email, or submit a form, you share details such as your name and email address. You may also include additional context — a question about our coverage, a tip for our reporters, or a request for clarification — and we treat that content as personal data connected to your enquiry.
- — Name and email address from newsletter sign-ups and enquiries.
- — Message content you submit through contact forms.
- — Any other details you choose to include in correspondence.
Information collected automatically
When you visit chilediario.info, our systems log technical details that help us keep the site secure and stable. This data is not used to identify you personally unless required to investigate a security incident or comply with a legal request.
- — IP address and approximate regional origin of the connection.
- — Browser type, operating system, and screen resolution.
- — Pages visited, referral source, and time spent on articles.
How we use your information
The information we collect serves a defined purpose: delivering the financial news and analysis you request, responding to your enquiries, and keeping our platform running reliably. We do not use your personal information for purposes beyond those for which it was collected without your consent.
Technical data helps us understand which articles resonate with readers, where our audience is concentrated, and how to improve page load times and site stability. This analysis is aggregated where possible and used to refine editorial and product decisions.
Delivering newsletters, market alerts, and article updates you have requested.
Responding to your questions, comments, and editorial enquiries.
Studying traffic patterns and device data to improve site performance and reader experience.
Monitoring for fraud, abuse, and unauthorized access to protect our readers and our infrastructure.
Complying with applicable regulatory obligations in Singapore and the jurisdictions where our readers are based.
Data sharing and disclosure
We do not sell or rent your personal information to third parties. Where sharing is necessary, it is limited, contractual, and tied to a specific operational or legal reason.
Trusted service providers
We work with vendors that help us operate the website — email delivery, analytics, and cloud hosting. They process data on our behalf under written agreements that require confidentiality and prohibit independent use.
Legal obligations
We may disclose information if required by law, regulation, or a binding government request — or to protect the rights, property, and safety of our users and our organisation.
Business transfers
In the event of a merger, acquisition, or asset sale, reader data may transfer as part of the business. We would notify you before any change in control that alters how your data is handled.
No data sales
Your email address, reading history, and correspondence are never offered to data brokers, advertising networks, or third-party marketers in exchange for compensation.
Data retention
We retain personal information only as long as needed to fulfil the purpose for which it was collected, or to meet legal, regulatory, or internal policy requirements. After that point, the data is securely deleted or anonymised so it can no longer identify you.
Newsletter subscriptions are kept while your account is active; if you unsubscribe, your email address is removed from our mailing list and deleted from active systems within a reasonable period. Server logs and technical data are kept for a shorter cycle, aligned with security and audit needs.
Keep only what is needed. Delete what is not.
Your rights and choices
Under the PDPA and similar international frameworks, you have a measure of control over the personal data we hold. We aim to make exercising these rights straightforward.
Contact our DPOAccess
You can request a copy of the personal information we hold about you, along with an explanation of how we use it.
Correction
If data we hold is inaccurate or out of date, you can ask us to correct it. We will update our records promptly.
Deletion
You may request that we delete your personal data where it is no longer needed or where you withdraw consent, subject to legal retention obligations.
Withdraw consent
You can opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting our Data Protection Officer.
Lodge a complaint
If you believe we have not handled your data properly, you can complain to the Singapore Personal Data Protection Commission or your local data protection authority.
Data security
We apply technical and organisational measures that suit a financial news platform handling reader correspondence and technical logs.
Data in transit is protected with TLS. Stored passwords and sensitive identifiers are hashed.
Internal access to personal data is restricted to staff who need it for their role, with logging of administrative actions.
We review our security practices on a regular schedule and after any significant change to our infrastructure.
No method of transmission over the internet or electronic storage is fully secure. While we work to protect your personal information, we cannot guarantee absolute security. If a breach occurs that affects your rights, we will notify affected readers and the relevant authority in line with PDPA requirements.
International data transfers
Chile Diario is based in Singapore, but our readers are global. Your information may be transferred to and stored on servers located outside your country of residence, where data protection laws may differ from those in your jurisdiction.
By using our website, you consent to the transfer of your information to these locations, including Singapore, where our primary operations are based. Where we transfer data to a vendor outside Singapore, we rely on contractual safeguards such as standard clauses that require a comparable level of protection.
Marina Bay Financial Centre, Singapore
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or our legal obligations. When we make significant changes, we will post the revised policy on this page and update the "last updated" date at the top of this document.
If a change materially affects how we process your data, we will provide a more prominent notice — for example, a message in our newsletter or a banner on the website before the change takes effect.
We encourage you to review this policy periodically so you stay informed about how we protect your data. Continued use of chilediario.info after a change takes effect indicates your acceptance of the updated terms.
Contact information
If you have questions or concerns about this Privacy Policy or our data practices, our Data Protection Officer is available to help. You can reach us through any of the channels listed here.
Visit contact page12 Marina Boulevard
Marina Bay Financial Centre Tower 3
#17-01, Singapore 018982
Monday to Friday, 9:00 — 18:00 Singapore time. We aim to respond to privacy enquiries within five business days.
This Privacy Policy is part of our legal framework. See our Terms of Service and Cookie Policy for the full picture.
For editorial standards, read our Editorial Principles.